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Disclaimer

Last updated: 15 July 2026

This Disclaimer applies to your use of GenNxt Family (the "Service"), operated by [LEGAL ENTITY NAME]. It supplements our Terms of Service and Privacy Policy. By using the Service you acknowledge and accept the limitations described below.

1. A personal archive โ€” not professional advice

GenNxt Family is a personal and family archiving tool. Everything it shows you โ€” including AI-generated answers, summaries, timelines, stories, and reminders โ€” is provided for general informational and personal-record-keeping purposes only. It is not medical, legal, financial, tax, or other professional advice, and must not be relied on as a substitute for advice from a qualified professional.

2. Health-related documents

You may choose to store health-related documents (such as prescriptions, lab reports, vaccination records, or doctor's notes) in your archive. Please understand that:

  • The Service is a convenience archive, not a certified medical-records system, electronic health record, or medical device.
  • AI answers and summaries about health documents are informational only and may be incomplete or incorrect. Always confirm anything important with the original document and with a qualified medical professional.
  • Never use the Service in a medical emergency. Contact your doctor or local emergency services.
  • Always keep your original documents. Do not treat the Service as the only copy of any record you may need for treatment, insurance, or legal purposes.

3. AI-generated content

Answers, summaries, stories, translations, transliterations, and invitation text are generated by artificial-intelligence models from the content you upload. AI can make mistakes: it may misread handwriting, mistranslate, misattribute names or dates, or state things that are not in your documents. Verify important details against the original documents before acting on them or sharing them with others.

4. Your content and other people's information

You are responsible for the content you upload. Family archives naturally contain information about other people โ€” photographs, documents, and health records of relatives. Make sure you have the right (and where appropriate, the person's consent) to upload and share such material. Do not upload content you are not entitled to hold or share.

5. Reminders are a convenience

Birthday, occasion, and bill reminders depend on email delivery, your notification settings, and the accuracy of the information you entered. They can fail or arrive late. We are not responsible for missed payments, late fees, missed events, or any consequence of a reminder not being received. Reminders do not replace your own records of what you owe and when.

6. Availability, backups, and data loss

We take reasonable measures to keep the Service available and your data intact, but no online service can guarantee uninterrupted availability or absolute protection against data loss. Keep original documents and periodic copies of anything irreplaceable.

7. Security

We use industry-standard safeguards โ€” encrypted connections, hashed passwords, and access controls โ€” but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe you have found a security vulnerability, please report it responsibly to [CONTACT EMAIL โ€” e.g. support@gennxtfamily.com].

8. Third-party services

The Service relies on third-party providers โ€” for AI processing, email delivery, payments, and cloud hosting โ€” that process data on our behalf under their own terms. We are not responsible for outages or failures of those providers, though we choose them with care. Details of how your data is handled are in our Privacy Policy.

9. Limitation of liability

To the maximum extent permitted by law, and as set out more fully in our Terms of Service, [LEGAL ENTITY NAME] is not liable for losses arising from reliance on AI-generated content, missed reminders, data loss, or unavailability of the Service.

10. Contact

Questions about this Disclaimer: [CONTACT EMAIL โ€” e.g. support@gennxtfamily.com]. Grievance officer (India): [GRIEVANCE OFFICER NAME], [LEGAL ENTITY NAME], [REGISTERED BUSINESS ADDRESS, CITY, STATE, PIN].

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